Last Updated: March 4, 2026

Refund Policy

Refunds

Saylu uses Paddle.com as our Merchant of Record. All refunds are handled by Paddle in accordance with their refund policy.

We offer a 14-day refund window from the date of your purchase. If you are unsatisfied with our service for any reason during this period, you are entitled to a full refund, no questions asked.

To request a refund, please contact us at support@saylu.app or reach out to Paddle directly at help@paddle.com.

Cancellations

For any recurring charges, you can cancel your subscription at any time from your account settings or via the email receipt you received from Paddle. Your access will continue until the end of the current billing period. For one-time event purchases, no further action is needed to cancel as they do not renew.